Inside Sales

Job Title: Inside Sales
Reports To: Director of Inside Sales
Location: Laguna Hills, California

Job Purpose:

Railbookers is the leading supplier of rail vacation packages to sought after destinations across Europe, The USA, Canada and beyond. Our clients can choose from one of our expertly-planned , independent holidays or they can let one of our knowledgeable Rail Experts build them a custom tailored trip.  We employ diverse, energetic professionals in a variety of career fields in our Massachusetts, California & England offices. Railbookers is operated by Yankee Leisure Group, Inc.

Duties and Responsibilities

  • Provide an excellent experience on calls with our travelers to drive customer loyalty and referrals.
  • Consistently achieve individual sales and performance goals.
  • Consistently communicate and build relationships with all of our clients and passengers.
  • Understand customer needs and requirements.
  • Provide suggestions, prices and book clients on domestic and international rail packages.
  • Source new sales opportunities through inbound lead follow-up, outbound calls and emails.
  • Participate in weekly team training, plus one on one coaching.
  • Advise travel agents and clients concerning sales specials and promotions.
  • Other duties may be assigned.


  • Call center experience.
  • Proven record of attaining goals consistently, seeking personal growth and improvement, and accountability for personal performance.
  • Positive attitude and desire for personal development.
  • Strong computer skills and ability to quickly master new systems and programs.
  • Experience in the industry and passion for travel preferred.

Benefits Include:

  • Generous PTO package
  • 401k and health benefits
  • Familiarization trips (Get paid to experience our holidays!)

For immediate consideration of any position with YLG, please send your cover letter, resume, and salary requirements to:

Yankee Leisure Group, Inc. | ATTN: Human Resources
500 Cummings Center, Suite 3100 | Beverly, MA 01915
Main: 978-922-0418 | Fax: 978-922-4819 | Email:

We are an equal opportunity employer.


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