UK Travel Consultant, Inside Sales – Railbookers

Job Title: UK Travel Consultant, Inside Sales ~ Railbookers
Reports To: Sales Manager
Location: Remote ~ Based in the United Kingdom

Job Purpose:

We are looking for a talented Travel Consultant/Inside Sales Agent who thrives in a fast-paced environment. This position involves taking incoming calls, booking tickets for customers, and processing reservations through our online system. The Vacation Consultant/Inside Sales Agent will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.

Duties and Responsibilities:

  • Our Vacation Consultant/Inside Sales Agents provide an excellent experience on calls with our travelers to drive customer loyalty and referrals
  • Consistently achieve individual sales and performance goals.
  • Consistently communicate and build relationships with all of our clients and passengers.
  • Understand customer needs and requirements.
  • Provide suggestions, prices, and book clients on domestic and international rail packages.
  • Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.
  • Participate in weekly team training plus one-on-one coaching.
  • Advise travel agents and clients concerning sales specials and promotions.

Qualifications:

  • Positive attitude and desire for personal development
  • Strong computer skills and the ability to quickly master new systems and programs
  • Must have travel industry/hospitality experience and passion for travel is preferred
  • 2+ years’ inside sales experience (incoming call preferred)
  • Excellent verbal communication skills and telephone manner
  • Familiarity with Windows operating systems
  • Knowledge of event ticket registration software a plus
  • Proven track record of successful sales experience preferred

Benefits Include:

  • Generous bonus scheme
  • Optional Health Care Plan

For immediate consideration of any position with YLG, please send your cover letter, resume, and salary requirements to:

Yankee Leisure Group, Inc. | ATTN: Human Resources
500 Cummings Center, Suite 3100 | Beverly, MA 01915
Main: 978-922-0418 | Fax: 978-922-4819 | Email: hr@ylginc.com

We are an equal opportunity employer.

 

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