Inside Sales Consultant

Location: Remote ~ Based in the U.S.

Job Purpose:

We are looking for a talented Inside Sales Consultant who thrives in a fast-paced environment. This position involves taking incoming calls, booking tickets for customers, and processing incoming ticket reservations through our proprietary online portal. The Inside Sales Consultant will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.

Duties and Responsibilities:

• Vacation Consultant/Inside Sales Agents are expected to provide an excellent experience on calls with travelers to drive customer loyalty and referrals.

• Consistently achieve individual sales and performance goals.

• Consistently communicate and build relationships with all of our clients, passengers and with their team.

• Understand and foresee customer needs and requirements.

• Provide suggestions, prices, and books clients on domestic and international rail vacations.

• Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.

• Participate in engaging weekly team training plus one-on-one coaching.

• Advise travel agents and clients concerning sales specials and promotions.

Qualifications:

• 2+ years travel industry/sales experience preferred.

• Call Center experience preferred

• Strong multi-tasking skills

• Positive attitude and desire for personal development.

• Strong computer skills and ability to quickly master new systems and programs.

• Experience in the travel industry and passion for travel preferred.

• Excellent verbal communication skills and telephone manners.

• Knowledge of event ticket registration software is a plus.

• Proven track record of successful sales experience preferred.

Benefits Include:

• Remote work environment

• Generous PTO package

• 401(k) and health benefits

• Familiarization trips (Get paid to experience our holidays!)

Job Type:

Full-time – 5 days – 40 hours a week

For immediate consideration of any position with YLG, please send your cover letter, resume, and salary requirements to:

Yankee Leisure Group, Inc. | ATTN: Human Resources
500 Cummings Center, Suite 3100 | Beverly, MA 01915
Main: 978-922-0418 | Fax: 978-922-4819 | Email: hr@ylginc.com

We are an equal opportunity employer.
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